A word of Caution
Words from inside my brain.
Three lessons learned from a fail
It's what we self-employed folk all want, isn't it? To get to the point in our businesses when the offers start rolling in? Without having to do a thing for it? The dream.
Client feedback: it matters (and not in the way you might think)
It can feel anxiety-inducing asking for feedback when you suspect a client hasn’t had the best experience. Instead of continually focusing time and attention on finding new clients, let’s consider the value of seeking out feedback from clients - the good and the not so great experiences.