A word of Caution
Words from inside my brain.
Client feedback: it matters (and not in the way you might think)
It can feel anxiety-inducing asking for feedback when you suspect a client hasn’t had the best experience. Instead of continually focusing time and attention on finding new clients, let’s consider the value of seeking out feedback from clients - the good and the not so great experiences.
Can a weakness be a strength?
For anyone worrying about a less than perfect back story, take note. In an age where personal brand is everything, your flaws may just turn out to be your superpower.